Track Information


Track on Digital Services and Social Media

As Digital Services become part of our lives, they have changed the ways we communicate and collaborate. Social media is being used in personal life, in private business and in the public and social sectors. The rapid expansion of diverse forms of computational media enabled new forms of participation. Service creation and delivery demand new and more engaging ways of designing, developing and managing, across local and global scenarios where resilience and sustainability are key factors. In EMCIS 2024 we aim to cover the following themes related to digital services, social media and digital collaboration.

Topics of interests include, but are not limited to:

  • Service Design
  • Media Design
  • User Experience
  • Participatory and Co-Design
  • Social Media
  • Digital Collaboration
  • Resilience
  • Sustainability
  • Privacy and Security
  • Digital Trust
  • Big Data and Analytics
  • User Studies
  • Case Studies
  • Sociotechnical Studies
  • Digital Services in e-Learning, e-Government, e-Business, etc Business
  • Modeling for Services Business Development Skills Development

Track Chair

Irene Dondjio, Hague University, Holland, Email: i.dondjio@hhs.nl