Track Information

Track: Digital Governance

The increasing exploitation of ICTs, both traditional and emerging ones, by government agencies for improving the generation of value for the society, has led to the rapid development of Digital Governance research and practice. The first generation of it, usually referred to as Electronic (Digital) Government 1.0 aimed mainly at the exploitation of ICT for improving the efficiency and decreasing the cost of the complex processes and operations of government agencies, as well as their transactions with citizens and firms (by developing digital transaction channels based on the Internet). However, the second generation of it, referred to as Electronic (Digital) Government 2.0, had a quite different orientation, focusing on the use of ICTs, and especially the Internet and the social media, for enhancing government transparency, as well as interaction, consultation and collaboration with the citizens and firms, and in general promote open and participative government. Also, the opening of government data to be used for scientific and business purposes, as well as for enhancing political debates, and making them more ‘evidence-based’, was another major development of this second generation. Recently, a third generation of has emerged, referred to as Electronic (Digital) Government 3.0, aiming at the exploitation of ICT in order to improve and enhance the highest functions of government agencies concerning with public policy making. All these three generations initially focused on the use of ICTs for supporting existing processes and activities, but then started taking more innovative directions, aiming at the use of ICT for transforming existing processes and activities, and governance models in general, and this gave rise to the development of the transformative stages of these three generations Electronic (Digital) Government 1.0, 2.0 and 3.0 respectively, and to the gradual digital transformation of the public sector. Furthermore, all these three generations of digital governance are continuously evolving, in order on one hand to fulfill new need and promote a wider range of ‘public values’, and on the other hand to exploit some emerging ‘disruptive’ technologies (such as business analytics, cloud, Internet of Things, big data, artificial intelligence, blockchain etc.), which have been quite successful in the private sector, in the public sector as well.

The ‘Digital Governance’ track seeks new and unpublished research contributions from academia, public administration and businesses on Digital Governance, concerning a wide range of topics, which include, but are not limited to:

• ‘Classical’ efficiency-oriented digital government
• Electronic (Digital) Government/Governance services
• Electronic (Digital) Democracy and Voting
• Digital Divide and e-Inclusion
• Information Society and Electronic (Digital) Government/Governance policies
• Open Government – Transparency, Participation and Collaboration
• Open government data
• Open government data platforms and evaluation
• Open government data ecosystems development
• Data Science and Big, Open and Linked Data (BOLD)
• Cloud Computing in Government
• Citizen-centric Electronic (Digital) Government/Governance
• Innovative Electronic (Digital) Services (Transparent, Anticipatory, Context-Aware, Co-Created)
• Digital Transformation of government
• Public Values and Digital(Electronic) Government/Governance
• Smart Cities, Smart Government and Smart Citizens
• Security, Privacy and Trust in Digital(Electronic) Government/Governance
• Benefits, barriers and risks of Electronic (Digital) Government/Governance development and adoption
• Government Process Management, Interoperability and Integration
• Social Media in Government
• Policy Modelling/Analytics
• Artificial Intelligence in government
• Blockchain in Government
• Legal Informatics
• Mobile-Government (M-Government)
• Covid-19 and Digital Government/Governance

Track Chairs

Dr Euripidis Loukis, University of Aegean, Greece

Dr Yannis Charalabidis, University of Aegean, Greece

Dr Charalampos Alexopoulos, University of Aegean, Greece