Track Information


Digital Government

The increasing exploitation of ICTs, both traditional and emerging one, for improving value generation by government agencies, has led to the rapid development of Digital Government research and practice. The first generation of it, usually referred to as ‘e-Government 1.0’ aimed mainly at the exploitation of ICT for improving the efficiency and decreasing the cost of the complex processes and operations of government agencies, as well as their transactions with citizens and firms. However, the second generation of it, e-Government 2.0, focused on the use of ICT, and especially the Internet and the social media, for enhancing government transparency, as well as interaction and collaboration with the citizens and firms, and in general promote open and participative government. Recently, a third generation of e-government has emerged, aiming on one hand to improve policy making processes and outcomes, and on the other to exploit some promising technologies (such as business analytics, cloud, Internet of Things, big data, artificial intelligence, etc.), which are quite successful in the private sector, in the public sector as well. Therefore, this track seeks new and unpublished research contributions from academia, public administration and businesses on Digital Government, concerning a wide range of topics, which include, but are not limited to:

  • ‘Classical’ efficiency-oriented digital government
  • E-Government services
  • Electronic Democracy and Electronic Voting
  • Digital Divide and e-Inclusion
  • Information Society and e-Governance policies
  • Open Government – Transparency, Participation and Collaboration
  • Open government data
  • Data Science and Big, Open and Linked Data (BOLD)
  • Cloud Computing in Government
  • Citizen-centric e-Government
  • Innovative e-Services (Transparent, Anticipatory, Context-Aware, Co-Created)
  • Smart Cities, Smart Government and Smart Citizens
  • Security, Privacy and Trust in Digital Government
  • Benefits, barriers and risks of e-Government development and adoption
  • e-Procurement
  • Government Process Management, Interoperability and Integration
  • Social Media in Government
  • Policy Modelling/Analytics and e-Rulemaking
  • Artificial Intelligence in government
  • Legal Informatics
  • Mobile-Government (M-Government)
  • Transformational e-Government and Public Values

Track Chairs
Evripidis Loukis, University of Aegean, Greece
Giannis Charalambides, University of Aegean, Greece
Charalambos Alexopoulos, University of Aegean, Greece